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Poorly Made in China: An Insider's Account of the China Production Game, by Paul Midler
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From the Back Cover
A true story about manufacturing in China—now in a new, updated edition "Paul Midler's is the ultimate insider's look at China and its dubious manufacturing, by a man who knows the language and, more importantly, knows the subtext of every deal, every gesture, every nuance. I have great admiration for the breadth and depth of this account of being an American middleman in China today, and for the way it humanizes the whole awful business." —PAUL THEROUX, author of Riding the Iron Rooster: By Train Through China "This is the story of the world's crappy stuff and the surreally entertaining culture clash that lies behind it. It's funny and illuminating, and I want you to read it!" —MARY ROACH, author of Stiff and Packing for Mars "Poorly Made in China is an insightful, often hilarious account of how Chinese manufacturers transformed their country into the world's export powerhouse by hook and by crook. Midler suggests that understanding Chinese business strategies and tactics could benefit not only U.S. business, but also our political leaders. For all of us, his book is a perfect guide." —ELIZABETH ECONOMY, Director of Asia Studies, Council on Foreign Relations "Few books on China and its economy are as enlightening as this. This is a fantastic book for anyone who wants to understand how China's export industry really works and indeed how China works." —JASPER BECKER, author of Hungry Ghosts: Mao's Secret Famine "Every Wal-Mart needs a warning label, and Midler, nailing the deceit and dishonesty of Chinese manufacturers, provides it. You will never see another 'Made in China' label without thinking of this masterpiece." —GORDON CHANG, author of The Coming Collapse of China "Poorly Made in China is not merely about faltering product quality out of China. One of its broader themes is of people who promise one thing and then deliver another. This is a book about Chinese obfuscation and subterfuge. It is about gaming, strategy, and tactics." —From the Foreword by Arthur Waldron, Lauder Professor of International Relations, University of Pennsylvania
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About the Author
PAUL MIDLER has over twenty years of experience related to Asia, and in his manufacturing career, he has worked directly with hundreds of Chinese suppliers in a broad range of industries. He holds an MBA from the Wharton School of Business and a master's in international studies from the University of Pennsylvania's Lauder Institute. Poorly Made in China is his first book.
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Product details
Paperback: 272 pages
Publisher: Wiley; Revised and Updated edition (January 11, 2011)
Language: English
ISBN-10: 0470928077
ISBN-13: 978-0470928073
Product Dimensions:
6.1 x 0.9 x 8.8 inches
Shipping Weight: 11.4 ounces (View shipping rates and policies)
Average Customer Review:
4.5 out of 5 stars
226 customer reviews
Amazon Best Sellers Rank:
#62,511 in Books (See Top 100 in Books)
This book explains why "Made In China" means whatever you bought is probably going to fall apart. And more interestingly, why Chinese business culture is unlikely to change even as they grow more prosperous and technologically adept. And why--for all its reputation for poor quality--Westerners keep going back to China to do business. One Western sucker after another goes to China and gets snookered into a deceitful business marriage that turns bad at the moment divorce becomes too expensive to contemplate. (The Chinese work that angle masterfully.) Now I understand why when merchandise breaks, deteriorates, quits working, or otherwise disappoints, the "Made In China" label explains it all.
I have done business in China since 1986. I know from experience how tricky and dangerous it is, especially for the newcomer. Curiously Mr. Midler refers to suppliers in Shantou (Canton Province) and I too have many suppliers there. Apparently this behavior amongst the Chinese is across the board no matter what product you work with. And they don't care no matter what threats or promises you make. I actually had one supplier who told me he would no longer sell to me because "you complain too much"! No loss to me, easily replaced you can be sure. Communists or not, the almighty greenback is king in China but as Mr. Midler makes very clear, it is not going to get you what you think you contracted for. Something close, maybe, but not right on target. The Chinese screwed up so many of my shipments that I got the distinct impression that the translaters were interpreting my directions, not translating them. So I spent years learning to speak Mandarin. I am totally fluent now, have often been mistaken for being Chinese on the telephone by those who had not yet met me. No matter, I told them straight out what I wanted in their own language and STILL they basically did it wrong to shave off a few bucks to their advantage. I could never understand that way of thinking, in America we keep the customers happy to perpetuate our business with them, we do not consistently antagonize them. This book will open your eyes if you want to do business in China and if you are already there you cannot help but agree with everything he says. Pay close attention, he knows what he is talking about. They will go behind your back and try to deal directly with your customer, they will yes you to death and then do whatever they please without any regard for you or your customer. I can offer dozens of examples but the one that most illustrates this is the supplier who sent the advance samples for approval, they were perfect. He then went and made the million piece order to his own liking. It was a Halloween item to be made in Orange and Black, the 1000 piece advance samples were right on the money. When the order came in, it was made in Red and Blue. They told us the factory boss thought Orange and Black was a terrible color combination so he made what he thought was pretty. Hence we had a million red and blue product with ghosts and goblins and all printed on them, in red and blue and the words "Happy Halloween". THAT is when we transferred half our entire production of all products to India. We still do some business in China but had I read this book twenty years ago I never would have gotten involved in China at all!I highly recommend this book, it is all true and frightening so use it well and be aware. Be very aware.
This reflects my experiences as a dropshipper using Chinese products. Many of the middlemen I worked through using Ali Express were good, honest people. But a significant percentage (20%) fit this book very well. Deteriorating quality over time, deceptive product pictures, long shipping times, and indifferent customer service, until I would threaten a dispute, then the tears and begging start. If you want to do business with China, this is a must read.
The author is an MBA who speaks Mandarin and lives in China. He works as a "middleman" between American importers and Chinese manufacturers. The first (approximately) 200 pages consist of entertaining anecdotes of his experiences in dealing with Chinese manufacturers. It is primarily a story of dishonesty and cunning--not incompetence-- on the part of the Chinese. Subtly, by these anecdotes, the author draws us further into the question of WHY the Chinese manufacturers behave as they do towards Americans and other importers of their products? The remaining (approximately) 50 pages provides a convincing answer.Everywhere one turns these days, we are told that the Chinese are the new master race, that China will bury the US and dominate the world, etc. This book is the furthest thing from a political polemic, but an incidental effect of reading it leads one to question how China could ever manage that?
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